Refund policy

◆ In the Event of a Product Error or Defective Product

We apologize for any inconvenience caused. If the delivered product is wrong or damaged, please contact us within 7 days from the date of delivery. We will replace the product free of charge.

If we are unable to replace the item due to out-of-stock or other reasons, we will offer a refund or ship an alternative item. (Refunds will be processed as soon as we confirm receipt of the returned product.)

We apologize for the inconvenience, but please contact us at info@socalization.com / 050-5438-6300.